customer

  1.

    The Abusive Customer

    Free Download The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior English | 2024 | ISBN: 1032515007 | 246 Pages | EPUB | 1 MB Breaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service...
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    Customer 360 How Data, AI, and Trust Change Everything

    Free Download Customer 360: How Data, AI, and Trust Change Everything English | 2025 | ISBN: 1394273614 | 233 Pages | PDF | 6 MB Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more...
  3.

    Customer 360 How Data, AI, and Trust Change Everything

    Free Download Customer 360: How Data, AI, and Trust Change Everything by Martin Kihn, Andrea Chen Lin English | November 13th, 2024 | ISBN: 1394273614 | 256 pages | True EPUB (Retail Copy) | 12.86 MB Become more competitive by developing a superior customer experience through data, AI, and trust...
  4.

    Customer-Centric Innovation in Finance Leveraging Human Insights to Drive Product Innovation in the Digital Age

    Free Download Customer-Centric Innovation in Finance: Leveraging Human Insights to Drive Product Innovation in the Digital Age by Dr Erin B Taylor, Dr Anette Broløs English | April 30, 2024 | ISBN: 1398613894 | 296 pages | MOBI | 1.26 Mb The competition landscape of finance is changing fast and...
  5.

    Marktspiegel Customer Relationship Management Anbieter von CRM-Software im Vergleich

    Free Download Marktspiegel Customer Relationship Management: Anbieter von CRM-Software im Vergleich By Stefan Helmke, Prof. Dr. Wilhelm Dangelmaier (auth.) 2001 | 182 Pages | ISBN: 3409117687 | PDF | 7 MB Der "Marktspiegel Customer Relationship Management" stellt in komprimierter Form die...
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    Effektives Customer Relationship Management Instrumente - Einführungskonzepte - Organisation

    Free Download Effektives Customer Relationship Management: Instrumente - Einführungskonzepte - Organisation By Hajo Hippner, Klaus D. Wilde (auth.), Stefan Helmke, Wilhelm Dangelmaier (eds.) 2001 | 444 Pages | ISBN: 3409117679 | PDF | 11 MB Customer Relationship Management verfolgt das Ziel...
  7.

    Customer Relationship Marketing

    Free Download Customer Relationship Marketing by Avi-Meir Zaslavsky, Dmytro Yurikov English | March 20, 2024 | ISBN: N/A | ASIN: B0CYQWG7PG | 305 pages | EPUB | 11 Mb HEY, BUSINESS OWNERS...YOU DON'T WANT TO MISS THIS BOOK!! In today's competitive marketplace, building and maintaining strong...
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    Customer Relationship Management im Handel Strategien - Konzepte - Erfahrungen

    Free Download Customer Relationship Management im Handel: Strategien - Konzepte - Erfahrungen By Dieter Ahlert, Josef Hesse (auth.), Prof. Dr. Dieter Ahlert, Prof. Dr. Jörg Becker, Ralf Knackstedt, Maren Wunderlich (eds.) 2002 | 446 Pages | ISBN: 3642627447 | PDF | 19 MB Customer Relationship...
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    Customer Relationship Management Erfolgreiche Kundenbeziehungen durch integrierte Informationssysteme

    Free Download Customer Relationship Management: Erfolgreiche Kundenbeziehungen durch integrierte Informationssysteme By Jörg Link (auth.), Prof. Dr. Jörg Link (eds.) 2001 | 327 Pages | ISBN: 3642627005 | PDF | 9 MB Customer Relationship Management (CRM) hat die Herstellung erfolgreicher...
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  10.

    Customer Care Management Lernen von den Besten aus den USA und Deutschland

    Free Download Customer Care Management: Lernen von den Besten aus den USA und Deutschland By Roland Meier (auth.), Wolf Engelbach, Roland Meier (eds.) 2001 | 235 Pages | ISBN: 3322889343 | PDF | 7 MB Kundenbeziehungen sind zu einem zentralen Wertpotenzial der Unternehmen geworden - nicht...
  11.

    Customer 360 How Data, AI, and Trust Change Everything

    Free Download Customer 360: How Data, AI, and Trust Change Everything English | 2025 | ISBN: 1394273614 | 301 Pages | EPUB | 18 MB Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more...
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    Brennpunkt Kundenwert Mit dem Customer Equity Kundenpotenziale erhellen, erweitern und ausschöpfen

    Free Download Brennpunkt Kundenwert: Mit dem Customer Equity Kundenpotenziale erhellen, erweitern und ausschöpfen By Wolfhart Smidt, Sieghard H. Marzian (auth.) 2001 | 261 Pages | ISBN: 3642639836 | PDF | 13 MB Wissen Sie, wie viel Sie an Ihren Kunden verdienen? Kennen Sie das Umsatz- und...
  13.

    Analytisches Customer Relationship Management in Kreditinstituten Data Warehouse und Data Mining als Instrumente zur Kundenbin

    Free Download Analytisches Customer Relationship Management in Kreditinstituten: Data Warehouse und Data Mining als Instrumente zur Kundenbindung im Privatkundengeschäft By Simone Kerner (auth.) 2002 | 411 Pages | ISBN: 382447607X | PDF | 10 MB Nachlassende Kundenbindung stellt auch...
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  14.

    The Little Book of Big Customer Satisfaction Measurement

    Free Download Ajit Rao, "The Little Book of Big Customer Satisfaction Measurement" English | ISBN: 8132109783 | 2012 | 180 pages | EPUB | 2 MB The financial benefits accruing from improvements in customer satisfaction are so significant that customer satisfaction measurement has become an...
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    Performance Measurement für das Customer Relationship Management Controlling des IKT-basierten Kundenbeziehungsmanagements

    Free Download Performance Measurement für das Customer Relationship Management: Controlling des IKT-basierten Kundenbeziehungsmanagements By Christoph Auer (auth.) 2004 | 298 Pages | ISBN: 3824407418 | PDF | 10 MB Customer Relationship Management (CRM), das Management von Kundenbeziehungen mit...
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    Organisational Schizophrenia Impact on Customer Service Quality

    Free Download Gopal K Gureja, "Organisational Schizophrenia: Impact on Customer Service Quality" English | ISBN: 8132109562 | 2013 | 376 pages | EPUB | 2 MB Watch the author talk about ′Organisational Schizophrenia: Impact on Customer Service Quality′. More than two decades after the watershed...
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    Online Customer Loyalty Forecasting the Repatronage Behavior of Online Retail Customers

    Free Download Online Customer Loyalty: Forecasting the Repatronage Behavior of Online Retail Customers By Roberta C. Nacif (auth.) 2003 | 361 Pages | ISBN: 3824479109 | PDF | 15 MB Technology is changing the way customers and companies interact. How consumer purchasing behavior is affected by...
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    Marketing 2.0 Strategies for Closer Customer Relationships

    Free Download Marketing 2.0: Strategies for Closer Customer Relationships By Gerald Corbae, Jakob B. Jensen, Dr. Dirk Schneider (auth.) 2003 | 154 Pages | ISBN: 3642055516 | PDF | 4 MB The dynamic changes in the market and the competitive environment demand a reorientation of marketing...
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    Kundenerlebnis als Wettbewerbsvorteil Mit Customer Experience Management Marken und Märkte Gewinn bringend gestalten

    Free Download Kundenerlebnis als Wettbewerbsvorteil: Mit Customer Experience Management Marken und Märkte Gewinn bringend gestalten By Bernd H. Schmitt, Marc Mangold (auth.) 2004 | 183 Pages | ISBN: 3322903222 | PDF | 6 MB Es macht wirklich keinen Spaß, ein Kunde in Deutschland zu sein...
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    Internetgestütztes Customer Relationship Management Internationale Fallstudien zu erfolgreichen Konzepten und deren Umsetzung

    Free Download Internetgestütztes Customer Relationship Management: Internationale Fallstudien zu erfolgreichen Konzepten und deren Umsetzung in der Praxis By Jörg Bromberger (auth.) 2004 | 308 Pages | ISBN: 3824480565 | PDF | 22 MB Text 4. Umschlagseite: Die Intensivierung des Wettbewerbs...
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    Handbuch Electronic Customer Care Der Weg zur digitalen Kundennähe

    Free Download Handbuch Electronic Customer Care: Der Weg zur digitalen Kundennähe By Sonja M. Salmen, Michael Gröschel (auth.), Professor Dr. Sonja M. Salmen, Professor Dr. Michael Gröschel (eds.) 2004 | 384 Pages | ISBN: 364262216X | PDF | 4 MB Mit der Etablierung des Internets als...
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    Einsatz von Customer Relationship Management-Systemen Bestimmungsgrößen, Ausprägungen und Erfolgsfaktoren

    Free Download Einsatz von Customer Relationship Management-Systemen: Bestimmungsgrößen, Ausprägungen und Erfolgsfaktoren By Heiko D. Müller (auth.) 2004 | 448 Pages | ISBN: 3824482029 | PDF | 13 MB Unternehmen können sich schwer imitierbare Wettbewerbsvorteile kaum noch mit Hilfe klassischer...
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    Customer und Shareholder Relationship Management Erfolgreiche Kunden- und Aktionärsbindung in der Praxis

    Free Download Customer und Shareholder Relationship Management: Erfolgreiche Kunden- und Aktionärsbindung in der Praxis By Hajo Hippner, Klaus D. Wilde (auth.), René Teichmann (eds.) 2003 | 280 Pages | ISBN: 364262829X | PDF | 7 MB Dauerhafte Beziehungen zu Kunden und anderen für das...
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    Customer Relationship Management strukturiert dargestellt Prozesse, Systeme, Technologien

    Free Download Customer Relationship Management strukturiert dargestellt: Prozesse, Systeme, Technologien By Jörg Schumacher, Dr. Matthias Meyer (auth.) 2004 | 328 Pages | ISBN: 3642620566 | PDF | 9 MB Das Buch bietet eine fundierte Einführung in das Customer Relationship Management (CRM) und...
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    Customer Processes in Business-to-Business Service Transactions

    Free Download Customer Processes in Business-to-Business Service Transactions By Janine Frauendorf (auth.) 2006 | 303 Pages | ISBN: 3835006010 | PDF | 4 MB Services cannot be produced without the participation of the customer. The customer's impact on the efficiency and effectiveness of the...
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    Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USA

    Free Download Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in Germany and the USA By Dr. David L. Cahill (auth.) 2007 | 309 Pages | ISBN: 3790819034 | PDF | 2 MB Challenged by increasing competition and globalization, third party logistics service providers...
  27.

    Collaborative Customer Relationship Management Taking CRM to the Next Level

    Free Download Collaborative Customer Relationship Management: Taking CRM to the Next Level By Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert (auth.), Prof. Dr. Alexander H. Kracklauer, Prof. D. Quinn Mills, Prof. Dr. Dirk Seifert (eds.) 2004 | 276 Pages | ISBN: 364205529X | PDF | 3 MB...
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    Valuing Customer Engagement Strategies to Measure and Maximize Profitability (Palgrave Executive Essentials)

    Free Download Valuing Customer Engagement: Strategies to Measure and Maximize Profitability (Palgrave Executive Essentials) by V. Kumar English | February 10, 2024 | ISBN: 3031432959 | MOBI | 12 Mb In recent years, the concept of customer engagement has evolved as a powerful tool in the...
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    The Customer Excellence Enterprise A Playbook for Creating Customers for Life

    Free Download The Customer Excellence Enterprise: A Playbook for Creating Customers for Life English | 2025 | ISBN: 1394253680 | 273 Pages | PDF | 4 MB Businesses need to do more than sell to customers-they need to help them live their best lives. This superior experience is what customers...
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    The Customer Centricity Ebook Collection (3 Books)

    Free Download The Customer Centricity Ebook Collection (3 Books): Customer Centricity, The Customer Centricity Playbook, and The Customer-Base Audit by Peter Fader, Bruce G. S. Hardie, Michael Ross English | July 23, 2024 | ISBN: N/A | ASIN: B0CXJGQR41 | EPUB | 16 Mb Available for the First...
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