customer

  1. The AI Revolution in Customer Service and Support A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

    Free Download The AI Revolution in Customer Service and Support by Ross Smith;Mayte Cubino;Emily McKeon; English | 2025 | ISBN: 0138286507 | 546 pages | True PDF EPUB | 41.17 MB In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime...
  2. Discourse of Customer Service Tweets, The Planes, Trains and Automated Text Analysis

    Free Download Ursula Lutzky, "Discourse of Customer Service Tweets, The: Planes, Trains and Automated Text Analysis " English | ISBN: 1350090689 | 2021 | 234 pages | PDF | 4 MB The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service...
  3. Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement

    Free Download Artificial Intelligence in Customer Service: The Next Frontier for Personalized Engagement by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji English | August 18, 2023 | ISBN: 3031338979 | 328 pages | MOBI | 3.02 Mb This edited volume elucidates how artificial intelligence (AI) can...
  4. The Customer Is Always Wrong An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy) [Audiobook]

    Free Download The Customer Is Always Wrong: An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy) (Audiobook) English | ASIN: B0CNDC87ZF | 2024 | 3 hours and 42 minutes | M4B@128 kbps | 208 MB Author: Scott Seiss Narrator: Scott Seiss Customers want you to magically...
  5. Customer Data and Privacy The Insights You Need from Harvard Business Review (HBR Insights Series)

    Free Download Customer Data and Privacy: The Insights You Need from Harvard Business Review (HBR Insights Series) by Harvard Business Review, Christopher Grove, Janet Metzger English | September 22, 2020 | ISBN: B08HHFK9PD | 2 hours and 56 minutes | MP3 128 Kbps | 161 Mb Is it possible to take...
  6. The Agile Brand Guide Customer Data Platforms For Marketers 2024 Edition

    Free Download The Agile Brand Guide: Customer Data Platforms: For Marketers | 2024 Edition (Agile Brand Guides) by Greg Kihlstrom, Heidi Bullock English | April 27, 2024 | ISBN: N/A | ASIN: B0D2WFS5FZ | 99 pages | EPUB | 0.93 Mb The current marketing technology landscape has thousands of...
  7. Mastering Customer Success Discover tactics to decrease churn and expand revenue

    Free Download Mastering Customer Success: Discover tactics to decrease churn and expand revenue by Jeff Mar, Peter Armaly, Mark Stouse English | May 31, 2024 | ISBN: 1835469035 | 170 pages | EPUB | 1.87 Mb Explore strategies, methods, critical skills that top CSMs exhibit in delivering...
  8. Internal Marketing Issues and Perspectives for Internal Customer-Centric Management Internal Marketing

    Free Download Internal Marketing: Issues and Perspectives for Internal Customer-Centric Management: Internal Marketing by Pantea Foroudi, Morteza Akbari English | PDF EPUB (True) | 2024 | 255 Pages | ISBN : 3031629663 | 19.6 MB There has been a growing interest in the subject of internal...
  9. The 10-Second Customer Journey The CXO's playbook for growing and retaining customers in a digital world

    Free Download The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world by Todd Unger English | June 11, 2024 | ISBN: 1788605039 | 184 pages | PDF | 2.27 Mb You've Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid...
  10. The 8 Laws of Customer-Focused Leadership New Rules for Building a Business Around Today's Customer [Audiobook]

    Free Download The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer (Audiobook) English | ASIN: B0CNDFB1P1 | 2024 | 6 hours and 20 minutes | MP3@64 kbps | 174 MB Author: Blake Morgan Narrator: Blake Morgan A leadership playbook for making customer...
  11. Digital Customer Success Why the Next Frontier of CS is Digital and How You Can Leverage it Drive Durable Growth [Audiobook]

    Free Download Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth (Audiobook) English | ASIN: B0D7QZ3KVR | 2024 | 6 hours and 58 minutes | M4B@128 kbps | 384 MB Author: Nick Mehta, Kellie Capote Narrator: Teri Schnaubelt Automate...
  12. Customer Centricity Focus on the Right Customers for Strategic Advantage, 2024 Edition [Audiobook]

    Free Download Customer Centricity: Focus on the Right Customers for Strategic Advantage, 2024 Edition (Audiobook) English | ASIN: B0D7QYQB4N | 2024 | 3 hours and 4 minutes | M4B@192 kbps | 254 MB Author: Peter Fader Narrator: Patrick Lawlor Despite what the old adage says, the customer is not...
  13. Connected Strategy Building Continuous Customer Relationships for Competitive Advantage

    Free Download Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage by Nicolaj Siggelkow, Christian Terwiesch, David Marantz English | October 20, 2020 | ISBN: B08KTTLZL1 | 6 hours and 58 minutes | MP3 128 Kbps | 382 Mb What if there were a way to turn...
  14. The Customering Method From CX Dogma to Customer Science

    Free Download The Customering Method: From CX Dogma to Customer Science by Aarron Spinley English | 2025 | ISBN: 1032823089 | 316 pages | True PDF EPUB | 8.52 MB Despite the promise of enhanced customer engagement through new technology, consumer trust has suffered widespread collapse and...
  15. The Customer Is Always Wrong An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)

    Free Download The Customer Is Always Wrong: An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy) by Scott Seiss English | September 10th, 2024 | ISBN: 1400247268 | 208 pages | True EPUB | 10.76 MB Customers want you to magically produce something from the back room...
  16. Digital Customer Success Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth

    Free Download Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth by Nick Mehta, Kellie Capote English | May 7, 2024 | ISBN: 1394205872 | 240 pages | MOBI | 3.68 Mb Automate your Customer Success efforts to reduce churn and...
  17. The Customer Centricity Ebook Collection (3 Books)

    Free Download The Customer Centricity Ebook Collection (3 Books): Customer Centricity, The Customer Centricity Playbook, and The Customer-Base Audit by Peter Fader, Bruce G. S. Hardie, Michael Ross, Sarah E. Toms English | July 23rd, 2024 | ISBN: 9781613631836 | 347 pages | True EPUB | 16.79 MB...
  18. The AI Revolution in Customer Service and Support

    Free Download The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers by Ross Smith, Mayte Cubino, Emily McKeon English | July 12, 2024 | ISBN: 0138286507 | 544 pages | EPUB | 4.74 Mb In the rapidly evolving AI landscape...
  19. The 8 Laws of Customer-Focused Leadership New Rules for Building A Business Around Today's Customer

    Free Download The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today's Customer by Blake Morgan English | July 2nd, 2024 | ISBN: 1400245958 | 256 pages | True EPUB | 4.46 MB A leadership playbook for making customer experience a core aspect of your business...
  20. The 10-Second Customer Journey The CXO's playbook for growing and retaining customers in a digital world

    Free Download The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world by Todd Unger English | June 11th, 2024 | ISBN: 1788605039 | 184 pages | True EPUB | 1.50 MB The customer changed. And marketers, advertisers and business owners are still...
  21. Make Them Smile Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth

    Free Download Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth by Dr. Sulman Ahmed English | May 7, 2024 | ISBN: 1637745796 | 240 pages | PDF | 2.54 Mb Learn to scale your organization to grow your impact and create sustainable wealth with this inspiring book...
  22. The Customer-Focused Library Re-Inventing the Public Library From the Outside-In

    Free Download Joseph R. Matthews, "The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In" English | 2009 | pages: 115 | ISBN: 1591588758 | PDF | 1,4 mb A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the...
  23. Social Media Marketing and Customer-Based Brand Equity for Higher Educational Institutions Case of Vietnam and Sri Lank

    Free Download Charitha Harshani Perera, "Social Media Marketing and Customer-Based Brand Equity for Higher Educational Institutions: Case of Vietnam and Sri Lank" English | ISBN: 9811950164 | 2022 | 292 pages | PDF | 7 MB This book examines the extent to which social media marketing influences...
  24. Customer Service Pocketbook (Management Pocketbook Series)

    Free Download Tony Newby, "Customer Service Pocketbook (Management Pocketbook Series)" English | 2002 | pages: 112 | ISBN: 1903776007 | PDF | 0,7 mb A major update of "The Customer Service Pocketbook" has taken place, involving extensive re-writing and the inclusion of new graphics throughout...
  25. Vavra T Customer Satisfaction Measurement Simplified A Step-by-Step Guide 2001

    Vavra T Customer Satisfaction Measurement Simplified A Step-by-Step Guide 2001 | 15.39 MB N/A | 314 Pages Title: N/A Author: N/A Year: N/A Description: N/A DOWNLOAD...
  26. Bendle N The Customer Asset Understanding and Managing its Value 2023 PDF

    Bendle N The Customer Asset Understanding and Managing its Value 2023 PDF | 1.26 MB N/A | 196 Pages Title: The Customer Asset: Understanding and Managing its Value Author: Neil Bendle & Shane Wang Year: N/A Description: N/A DOWNLOAD...
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